Privacy policy

Privacy Policy

Introduction

Ansotk respects your privacy and is committed to protecting the personal information collected through our website and services.

This Privacy Policy explains what information we collect, how we use it, how we share it, and how you can contact us about your personal information.

Information We Collect

We may collect personal information that you provide when you place an order, contact us, subscribe to communications, or otherwise interact with our website.

This information may include your name, email address, phone number, billing information, shipping address, order information, and other information you provide to us.

When you make a purchase, payment information is processed through Shopify and the applicable payment provider. Ansotk does not request or store your full payment card number through our website.

Device and Usage Information

When you visit our website, certain technical information may be collected automatically, including your IP address, browser type, device information, operating system, pages viewed, and information about how you interact with our website.

This information helps us operate, maintain, secure, and improve our website and services.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, remember preferences, maintain sessions, understand website usage, and support relevant website and marketing functions.

Cookie settings and available controls may depend on your browser, device, and the services used on our website.

How We Use Personal Information

We use personal information to:

Process and fulfill orders.

Provide products and customer support.

Process payments and refunds.

Communicate with customers about orders, returns, refunds, and other store matters.

Maintain and improve our website and services.

Prevent fraud, unauthorized activity, and other security issues.

Comply with applicable legal and regulatory requirements.

How We Share Personal Information

We may share personal information with service providers that help us operate our store and provide services to customers.

These service providers may include Shopify, payment providers, shipping providers, technology providers, analytics providers, and other service providers used to operate our website and business.

We may also disclose personal information when required by law, legal process, or a valid governmental request, or when necessary to protect our rights, customers, website, or business.

Payment Providers

Payment transactions are processed through Shopify and applicable payment providers selected at checkout. Payment providers may collect and process payment information according to their own privacy policies.

Shipping and Order Delivery

We may provide customer and order information to shipping providers and other service providers when necessary to process and deliver an order.

Marketing and Communications

We may use contact information to communicate with customers about orders, products, store updates, or marketing communications where permitted by applicable law.

Customers may opt out of marketing communications by following the unsubscribe instructions included in applicable marketing messages or by contacting us.

Opting out of marketing communications does not affect transactional communications related to orders or customer service.

Data Security

We use reasonable measures to protect personal information against unauthorized access, use, alteration, or disclosure.

No method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security of personal information.

Data Retention

We retain personal information for as long as necessary to provide our services, process transactions, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of certain personal information.

To make a privacy-related request, contact us at hello@ansotk.com. We may need to verify your identity before completing certain requests.

Children's Privacy

Our website is not directed to children, and we do not knowingly collect personal information from children where such collection is not permitted under applicable law.

If you believe that personal information from a child has been provided to us in violation of applicable law, please contact us at hello@ansotk.com.

Changes to This Privacy Policy

We may update this Privacy Policy when our website, services, or privacy practices change. Updated information will be posted on this page.

Contact Us

If you have questions about this Privacy Policy or our handling of personal information, please contact us at:

Email
hello@ansotk.com

Business Address
250 Pharr Rd NE, Atlanta, GA 30305, United States